Intake Services
Increase Your Law Firms Client Intake & Streamline the Onboarding Process
At Tort Source, legal intake services aren’t merely our main focus; they’re our sole dedication. Yet, we transcend the conventional legal intake answering service, establishing ourselves as the premier experts in legal intake. With over two decades of experience, we’ve honed the craft (and science) of crafting effective legal intake solutions for attorneys.
Tailored to your law firm’s intake criteria, our legal intake receptionists operate as a seamless extension of your intake team. With a proven track record of securing millions of case leads for our clients, you can trust that your potential clients receive the legendary empathy, unwavering professionalism, and undivided attention they deserve.
Grow your legal business with us
We go beyond merely answering your calls. We collaborate with your firm to actively contribute to the growth of your business.
Legal Call Answering
New Client Intake
Retainer & Contract Services
Virtual Receptionist Services
Web Form Lead Response
Smart Lead Tracking
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Professionalism: Trained intake specialists provide a professional and courteous first point of contact for potential clients, enhancing the firm’s reputation and customer service.
Scalability: Legal intake services can easily scale up or down to accommodate fluctuations in call volume, ensuring that firms always have the capacity to handle inquiries effectively.
Focus on Core Tasks: By outsourcing intake processes, attorneys and staff can focus on core tasks such as case preparation and client representation, maximizing productivity and efficiency.
Better Lead Management: Legal intake services often include lead tracking and management tools, allowing firms to prioritize and follow up on leads effectively, increasing the likelihood of conversion.
Compliance and Confidentiality: Reputable legal intake services adhere to strict confidentiality and data security standards, ensuring compliance with legal and ethical requirements while safeguarding sensitive client information.
%
of clients base their decision to hire on a law firm’s initial responsiveness
%
of consumers expect an immediate response to a service inquiry
%
of legal professionals report "often" interruptions from clients
%
of a lawyer’s day is spent recovering from interruptions
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